- HOW TO PURCHASE THE NURU PRODUCTS?
A. ENQUIRIES / QUESTIONS / CONTACT US
Please do not hesitate to send us your enquiries about the nuru gel products or any required information.
We are very pleased to provide all information as your request, please find our contact details as below.
NURU (THAILAND) COMPANY LIMITED
31/74 SOI LADPRAO 23, RATCHADAPISEK RD., CHANDRAKASEM, CHATUCHAK, BANGKOK 10900, THAILAND
TELEPHONE: +66 2-000-6189 / MOBILE PHONE: +66 8-3259-0249 / WEBSITE: www.nurugelexport.com
EMAIL: info@nurugelexport.com , support@nurugelexport.com / PAYPAL: info@nuru.co.th
SKYPE: nuru_thailand / REGISTRATION NO. 0105553098962
B. REQUEST INVOICE
Please make an order by email to request an official PRO FORMA INVOICE (PI) which will be sent to your email address within 3 days.
The PRO FORMA INVOICE will provide you all information about the products price, exact shipping cost and payment method.
(See sample of the PI in the Article 6 below.)
* A slightly change in the order qty may be requested prior to the payment for you will receive an ultimate maximum qty according to
the space of packing each order.
C. MAKE A FINAL DECISION AND COMPLETE A PAYMENT
C1. Telegraphic Transfer (T/T): Electronic transfers of funds through banks.
Payment to our Bank account, our banking details is provided in a PRO FORMA INVOICE.
Small amount of discount is offered for T/T papyment method. It is mark in Red in the PI.
C2.
A. You can make a payment to our PayPal account.
B. Please advise your PayPal account and we will send you the official PayPal invoice.
C. NURU (THALAND) official PayPal ID; info@nuru.co.th
D. DELIVERY
We could ship within 3-5 business day for the small order after the payment is confirmed receipt from our bank.
Bulk order takes more time on the production but not more than 7 days.
Once DHL come to pick up the order, we will update you the tracking number/ International Air Waybill for your reference and
checking your order status.
E. PACKAGE DELIVERED
Once the package is delivered, we do wish to know the order is well received by you and that your trial Nuru massage goes fantastic.
We would be glad to welcome you as our new partner to reveal this inherited recipe from Japan to your local sales together.
- PAYMENT TERMS
PayPal or T/T, 100% Advance Payment. (LETTER OF CREDIT AND D/P ARE NOT AVAILABLE)
Our Banking Details and PayPal account are provided in a PRO FORMA INVOICE.
2.1 Telegraphic Transfer (T/T): Electronic transfer of fund through bank.
T/T takes 2-7 business days to complete a transaction and show up at our Bank account.
2.2
PayPal is an instant transaction. It might take only a few minutes to show up at our PayPal account.
PayPal Definition: The world's most-loved way to pay and get paid.
With PayPal, you'll check out lightning-fast and easily without sharing your financial info with the merchant.
Link your bank account, credit card and debit card to your PayPal wallet, then pay however you choose. Every day, in 190 regions,
and in 24 currencies, millions of people (84 million active PayPal accounts and counting) can pay and get paid faster and safer
with PayPal. We'd love to have you join PayPal community, too.
- DELIVERY TERMS
 
We arrange a shipment to be picked up within 2 days after a complete payment and the Tracking Number,
INTERNATIONAL AIR WAYBILL/Cargo number will be provided as soon as the package be picked up.
3.1 AIR SHIPPING COST
We do provide the best current shipping cost option in a PRO FORMA INVOICE regarding to a current shipping cost of DHL.
DHL Worldwide takes 2-5 days for delivery, Door to Door.
3.2 SEA SHIPPING COST
We arrange a shipment by Sea only for the Licensed Distributor and also for a shipment at least 300 litres
of Nuru gel products. One (1) CBM. (Cubic Meter) shipment contains around 300 litres.
Ship by Sea takes approximately 30 days from Thailand to the destination port around the world.
3.2.1 We are pleased to deal with your shipping agent, please provide us your shipping agent's contact details which you would like
to get their service.
3.2.2 In case that you may need our support on a contact with reliable shipping company, please feel free to let us know.
3.3 THE SHIPPING COST WE PROVIDE IN PRO FORMA INVOICE IS A NET PRICE AS THE FOLLOWING LIST:
3.3.1 DHL Shipping cost and Surcharge
3.3.2 Product Lost Insurance
- MINIMUM ORDER QUANTITY (MOQ)
The minimum qty. per order is ver less, only 1 full carton of each size:
1,000 ml size' min order is 5 units.
250 ml size' min order is 20 units.
40 ml size' min order is 25 units.
For Shake, due to the shape of shake up, there is no min order at all. We will find suitable packaging for your order.
- HOW TO ACQUIRE THE BEST AIR SHIPPING COST?
We trust in DHL shipment and tracking system that will deliver our goods to your hand right fastest in its first premium condition
and at reasonable cost. Normally, we have an account binding with DHL asking the shipping cost we receive being at special low rate.
We only need you to give your ordered quantity and we will manage to find the best package for you. We might need some slight
adjustmenton the quantity,for most economic shipping costing. This adjustment will need to get your prior permission
with the only objective; to safe your cost which will make your investment worthwhile.
- RECOMMENDED PACK FOR AN INITIAL BUSINESS ORDER
PRO FORMA INVOICE, RECOMMENDED PACK FOR AN INITIAL BUSINESS ORDER
- NURU GEL LABELING
7.1 All Nuru gel products are labelled in English and regarding to the current EU Cosmetic Regulation.
7.2 An additional label is provided for the Licensed Distributor, shows the Licensed Distributor's company name, address, website
and contact details.
- THE ORIGINAL PACKAGE OF NURU GEL PRODUCTS STILL BE AVAILABLE?
The Original Old packages above are no longer available. Our company is now supplying all new packaging, 40 ml., 250 ml. and
1,000 ml. which have been created to be more functional for the Nuru Massage course.
- NURU GEL PRODUCTS PHOTOS AND OTHER OF MARKETING MATERIAL
We provide the Nuru gel products Photos in various size to be used in commercial.
Please contact us to make a request and we are pleased to provide all photos by a download link.
Also when you need a specific required Marketing Material, please do not hesitate to send us a request.
- NURU GEL PRODUCTS SUPPLY / REBRAND AND REPACKAGE
10.1 SUPPLY TYPE
OBM (Original Brand Manufacturing), we do deliver the original package.
10.2 SUPPLY ABILITY
We need 7 days for the order of Nuru gel products over 300 litres, less than that we can supply within 2 days after the complete payment.
- NURU GEL PRODUCTS CERTIFICATIONS
There are 2 certifications of all Nuru gel products issued by Thai FDA, FOOD AND DRUG ADMINISTRATION THAILAND.
The certifications will be provided when you already made the first order with a complete payment.
11.1 CERTIFICATE OF MANUFACTURER
11.2 CERTIFICATE OF FREE SALE
- NURU GEL INGREDIENTS CERTIFICATE
The official INGREDIENTS CERTIFICATE issued by NURU (THAILAND) COMPANY LIMITED for all Nuru gel products will be provided
when you already made the first order with a complete payment.
- NURU GEL PRODUCTS SHELF LIFE
One (1) year is the shelf life of Nuru gel products and for export, we do deliver only the Nuru gel products which have been
manufactured not over 2 months.
Please consider the Nuru gel products as a normal cosmetic product, store away from direct sunlight and high temperatures.
- NURU GEL SHIPPING DECLARATION, COMMODITY DESCRIPTION
We declare all Nuru gel products as "Massage Gel, Water-based and Massage powders" in a delivery document.
- WHY DO WE SHIP BY AIR VIA DHL ONLY?
15.1 THE BEST SHIPPING COST : As the Nuru gel products has a high weight calculated by weight/dimension, DHL's packages are
variously flexible for our packing.
15.2 RELIABLE : Customs policies can be changed anytime and whenever we have a problem at the destination customs,
DHL will inform us professionally with a good solution to release the package and deliver the package safely at your address.
15.3 PUNCTUAL : DHL Worldwide packages delivered on time, normally 3-5 days depending on your location.
- QUANTITY & DILUTION: NURU GEL STANDARD
There are many different types of consumer, depend on their customer's satisfaction and their massage technique.
Please feel free to mix up your preferrable one. Keep in mind that adding warm water just a little bit each time to keep
the gel slippery and give you an impressive move.
NURU MASSAGE COURSE:
Here are two sample of Nuru gel use per one (1) Nuru Massage course in the top 2 of Sensual Massage Salons in Bangkok, Thailand.
Top 1: NURU GEL STANDARD 250 ml. and dilute 3:1 or add 750 ml. of warm water.
Top 2: NURU GEL STANDARD 250 ml. without dilution but they strictly keep their bodies wet both their masseuse and customer along
the Nuru Massage course. A good one technique is rub the body by a warm soaked towel before start the Nuru Massage.
- WHAT IS NURU MASSAGE?
The word Nuru comes from the Japanese language and it's meaning is "slippery". The Nuru massage uses a special gel.
It is colorless, tasteless and extremely slippery and smooth. The Nuru gel is very cool and comfortable when
you apply it to your skin, when getting a Nuru massage the masseuse will rub your entire body with the Nuru Nuru and slide on you
for a perfect body to body massage.
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